Reference

How batterybet Handles Your Personal Data

At batterybet, we collect only what we need to run your account — your name, contact details, payment identifiers such as your UPI handle or Paytm number, and…

Data collected only as neededUPI & Paytm identifiers protectedYour right to access and correctSecure encrypted storageContact us to delete your data

Browse Lobby Read FAQ

What We Collect and Why

batterybet Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account with batterybet, we ask for your full name, email address, mobile number and date of birth to verify your identity and comply with applicable law in your jurisdiction. Payment processing requires us to record transaction references from UPI, Paytm and PhonePe

1
— we store the reference ID, not your full payment credentials. We also collect device identifiers, IP addresses and browsing behaviour within our platform to detect fraud, personalise your experience and keep sessions secure. All data processing is subject to local law and is carried out
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only where local law permits. We do not sell your personal data to third parties, and we share it with service partners only under strict contractual data-protection terms.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Our Data Protection Team

If you want to access the personal data we hold about your account, request a correction, or ask us to erase it, our dedicated privacy team…

DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Our data-handling practices are built around the principle that you should be able to see, correct and remove what we hold about you.

Encryption in Transit and at Rest

Every byte of personal data moving between your device and our servers is encrypted using TLS 1.3.

Cookie Usage and Consent

We use session cookies to keep you logged in and analytics cookies to understand how you move through the lobby.

Account Security Practices

Two-factor authentication is available for all accounts and we recommend enabling it.

Data Retention Periods

We retain active account data for as long as your account remains open.

Who Can Access Your Data

Internal access to personal data is role-based and logged.

How to Request Changes or Deletion

Submit a request via the in-account Privacy form, live chat or email.

Common Questions About Your Privacy at batterybet

Below are the questions we receive most often about how your personal data is handled. If your question is not covered here, use the Privacy form in Account Settings or contact our support team via live chat.

We collect your full name, email address, mobile number, date of birth and payment identifiers such as your UPI handle or Paytm number. We also log device data, IP addresses and in-platform activity to secure your session and prevent fraud.

We share data only with service providers that help us operate — payment processors, identity verification services and fraud-detection partners. Each partner is bound by a data-processing agreement that prohibits them from using your data for any other purpose.

Go to Account Settings, then Privacy, and submit an access request. Alternatively, email our privacy team or raise a request through live chat. We will send a summary of the data we hold within 30 days of receiving your request.

Yes. Submit a deletion request through the Privacy form in Account Settings. We will erase your personal data except for records we are legally required to retain, such as transaction history needed for regulatory compliance in your jurisdiction.

We remove personal profile data promptly after account closure. Financial transaction records are retained for the period required by applicable law in your jurisdiction, after which they are securely and permanently deleted from our systems.

We use essential cookies to keep sessions active and analytics cookies to improve the lobby experience. Non-essential cookies can be turned off from the cookie consent banner on your first visit or from the Privacy section of your account settings at any time.

We store only the transaction reference ID returned by UPI, Paytm or PhonePe — not your full payment credentials or bank details. These reference IDs are encrypted at rest and are accessible only to authorised staff for dispute resolution purposes.

How batterybet Handles Your Personal Data

Reach Our Data Protection Team

How We Protect and Manage Your Data

Encryption in Transit and at Rest

Cookie Usage and Consent

Account Security Practices

Data Retention Periods

Who Can Access Your Data

How to Request Changes or Deletion

Common Questions About Your Privacy at batterybet

01 What personal data does batterybet collect when I open an account?

02 Does batterybet share my data with third parties?

03 How can I access the personal data held about my account?

04 Can I ask batterybet to delete my data?

05 How long does batterybet keep my data after I close my account?

06 What cookies does batterybet use and can I turn them off?

07 Is my UPI or Paytm payment data stored securely?

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